Policies
At Trendy Tees and Things, we prioritize transparency and customer satisfaction. This Policies page outlines our key practices regarding orders, shipping, and returns. We aim to provide clarity so that you can shop confidently and enjoy our unique custom holiday tees, inspirational tees, jewelry, shades, candles, and more. Please read through our policies to understand our procedures and commitments to you as our valued customer.
Order Confirmation and Processing
Once you place an order with Trendy Tees and Things, you will receive an email confirmation detailing your purchase. This confirmation serves as your receipt and ensures that your order is being processed. Please allow a standard processing time of 3-5 business days for us to prepare your items for shipment. During peak seasons, such as holidays, processing times may be slightly longer, and we recommend placing orders early to guarantee timely delivery. If you have any questions regarding your order status, feel free to reach out on the Contact Page. Please allow 24-48 hours to respond.
Shipping Policy
We offer reliable delivery services to ensure that your trendy items reach you in a timely manner. Shipping costs will be calculated at checkout based on your location and the weight of your order. We partner with trustworthy carriers to provide you with the best shipping options available. Please note that once an order leaves our facility, it is in the hands of the carrier. While we strive to meet estimated delivery times, we cannot guarantee delivery dates due to potential delays in shipping. We appreciate your understanding of this matter.
No Refunds Policy
We strive to provide quality products that meet your expectations. However, due to the custom nature of our holiday and inspirational tees, as well as other unique items, we uphold a strict no refunds policy. All sales are final, and we encourage you to carefully review your order prior to completion. If there is a defect or issue with your purchase upon receipt, please contact us within 5 days, and we will work with you to address your concerns. Your satisfaction is our priority, and we are committed to finding the best solutions for our customers.
Need Assistance?
If you have any questions or need further clarification on our policies, don't hesitate to reach out. We're here to help you!